Excellent service
Highest quality
Lowest prices
Free delivery
Free data check
Flyers/leaflets Folded flyers Posters Brochures Letterheads Compliment slips Business cards Envelopes Stickers Event tickets Postcards Other printed matter (Free) Design services

Frequently Asked Questions

Q: What are your delivery costs?
A: There are no extra delivery costs. All orders include free delivery by UPS to UK.

Q: Can you deliver to countries outside the UK?
A: No, we can only deliver to the UK. We cannot deliver to: British sovereign territories on Cyprus, Channel Islands, Gibraltar and Isle of Man. We cannot deliver to any place outside of the UK.

Q. How will I know when my products will arrive?
A. One day prior to delivery of your order you will receive an e-mail to inform you about the scheduled delivery.

Q. I missed the delivery, how will I get my products?
A. We will contact you to schedule a new delivery, no extra costs will be charged.

Q. What are your artwork requirements?
A. You can find our artwork requirements here. If you are not sure about your artwork, feel free to contact us for advice!

Q. Where can I upload my artwork?
A. You can upload your artwork in our upload section (use your invoice number as a reference).

Q. I placed and paid for an order but my artwork isn't ready yet, is it possible to upload my artwork later?
A. yes, it is possible to upload your artwork later. When we receive your order confirmation we will file your order as 'pending' and wait for your artwork.

Q. I need some help/advice to get my artwork ready for print, how much will that cost?
A. Our support team will be happy to advise you on how to get your artwork ready for print. We won't charge any extra for this service.

Q. Can you design my flyers?
A. Yes, our team of highly skilled designers would be very pleased to provide you with professional, outstanding quality designs for your printed matter and promotional materials, at very affordable prices.. Feel free to contact us about your options.

Q. Do I have to pay VAT on my order?
A. The payment of VAT depends on which products you order. On most products there is the standard rate of 20% VAT. However some printed matter such as books, booklets, brochures, pamphlets and leaflets are zero-rated for VAT. Read more about VAT here.

Q. How can I pay for my order?
A. You can pay by credit card, PayPal, Sofortbanking, or bank transfer. All these options will be presented when placing an order.

Still have a question?
Please contact our friendly and helpful customer service!